In Episode 2, we briefly discuss the various social media tools and technologies available and the importance of customizing every strategy depending on your audience. Episode 3 gives a few specific ways you can find out (1) who your audience is, (2) what factors you need to consider when developing content and (3) the various ways to track and report on your audience.  Once you get to know your audience, take a look at Episode 4 to get a sense of why it’s so important to use this data to create relevant and authentic messaging.

Episode 3 features: Jason Feinberg, Suzanne Diamond, Timothy Golden, and Zach Jordan

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